Terms of service
Last Updated: August 12, 2026
Overview
This website is operated by Yours Always Jewelry. Throughout the site, the terms “we,” “us,” and “our” refer to Yours Always Jewelry.
Yours Always Jewelry offers this website, including all information, tools, products, and services available through this site (collectively, the “Services”), to you conditioned upon your acceptance of these Terms of Service and all other policies and notices referenced on our website.
By visiting our website, purchasing a product from us, submitting personalization information, or otherwise using our Services, you agree to be bound by these Terms of Service.
Please read these Terms carefully before accessing or using our website. If you do not agree with these Terms, you should not access the website or use our Services.
Our store is hosted on Shopify, which provides the ecommerce platform that allows us to offer and sell our products to you.
1. Online Store Terms
By using our Services, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you have permission from a parent or legal guardian where required.
You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any applicable laws while using our website.
You must not transmit viruses, malware, worms, or other destructive code through the website.
A violation of these Terms may result in termination or restriction of your access to our Services.
2. General Conditions
We reserve the right to refuse Service to anyone when permitted by applicable law.
You may not reproduce, duplicate, copy, sell, resell, distribute, or exploit any portion of our website, Services, product designs, photographs, graphics, written content, branding, or other materials without our prior written permission, except as otherwise permitted by law.
We reserve the right to modify, suspend, or discontinue any portion of our Services at any time.
3. Products & Product Information
We make reasonable efforts to display and describe our jewelry as accurately as possible.
However, colors and finishes may appear differently depending on your device, screen settings, lighting, photography, and other factors.
Because some jewelry may contain natural materials, including natural gemstone beads, variations in color, pattern, texture, markings, and appearance may occur. These natural variations are not necessarily considered defects.
Product photographs may be styled or enlarged to clearly display details. Please review the product description and stated measurements before purchasing.
We reserve the right to:
• Modify product descriptions
• Change prices
• Limit quantities
• Discontinue products
• Modify available finishes, personalization options, or designs
• Refuse or cancel orders when reasonably necessary
All product availability is subject to change without notice.
4. Personalized & Custom Products
Many Yours Always Jewelry products are personalized or custom engraved specifically for the customer.
Personalization may include:
• Names
• Initials
• Dates
• Roman numerals
• Coordinates
• Birth information
• Memorial information
• Short messages
• Custom phrases
• Other engraving information
You are responsible for reviewing all personalization information before submitting your order.
Please carefully check spelling, capitalization, dates, numbers, names, coordinates, and other personalization details.
Unless otherwise stated in the applicable listing, personalized products will be produced using the information submitted with your order.
Yours Always Jewelry is not responsible for errors contained in personalization information submitted by the customer.
If we make an error when creating your personalization, please contact us so we can review the issue and make it right in accordance with our Refund Policy.
5. Customer-Submitted Content
By submitting names, dates, phrases, messages, images, designs, or other content for personalization, you represent that you have the right to use that content and that its use does not violate the intellectual property, privacy, publicity, or other rights of another person or entity.
We reserve the right to refuse personalization requests that we reasonably believe are unlawful, infringing, abusive, hateful, threatening, obscene, or otherwise inappropriate.
Submitting personalization information does not transfer ownership of your original content to Yours Always Jewelry.
You grant us the limited right to use the submitted information as reasonably necessary to process, produce, fulfill, and provide customer service for your order.
6. Prices & Payments
Prices for our products are subject to change without notice.
Promotions, discounts, sales, coupon codes, and special offers may be modified or discontinued at any time.
Unless otherwise stated, discounts cannot be combined.
Prices displayed on our website may not include applicable taxes, shipping charges, duties, or other fees. Any applicable charges will be displayed during checkout when required.
We reserve the right to correct pricing errors and, where permitted by law, cancel or refund an order affected by an obvious pricing or listing error.
7. Orders & Billing Information
We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including orders that appear fraudulent, unauthorized, submitted for resale, affected by an obvious pricing error, or otherwise inconsistent with these Terms.
If we cancel an order after payment has been processed, an appropriate refund will be issued.
You agree to provide current, complete, and accurate billing, shipping, contact, and purchase information.
You are responsible for ensuring that your email address and shipping address are correct so we can process your order and communicate with you.
8. Order Changes & Cancellations
Personalized products may enter production shortly after an order is placed.
If you need to change or cancel an order, contact us as soon as possible at yoursalwaysjewelry@gmail.com.
We will make reasonable efforts to accommodate your request if production has not begun. However, we cannot guarantee changes or cancellations after an order has entered production or fulfillment.
Please refer to our Refund Policy for additional information about personalized products, returns, replacements, and refunds.
9. Shipping & Delivery
Order processing, production, shipping, tracking, delivery estimates, address errors, delayed shipments, and related matters are governed by our Shipping Policy.
Delivery dates provided through our website or shipping carriers are estimates unless expressly stated otherwise.
We are not responsible for carrier delays or other shipping circumstances outside our reasonable control, subject to any rights you may have under applicable law.
10. Returns & Refunds
Returns, replacements, exchanges, cancellations, and refunds are governed by our Refund Policy.
Because personalized and engraved products are created specifically for the customer, they may be subject to different return restrictions than non-personalized products.
Nothing in these Terms is intended to limit rights that cannot legally be waived under applicable consumer protection laws.
11. Accuracy of Website Information
We make reasonable efforts to provide accurate information, but occasionally our website may contain typographical errors, inaccuracies, or omissions relating to:
• Product descriptions
• Prices
• Promotions
• Discounts
• Availability
• Shipping charges
• Production times
• Delivery estimates
• Product specifications
We reserve the right to correct errors, update information, or cancel affected orders when permitted by applicable law.
12. Intellectual Property
Unless otherwise stated, the content appearing on the Yours Always Jewelry website—including our branding, graphics, photographs, product imagery, website design, written copy, logos, and other original materials—is owned by or licensed to Yours Always Jewelry and is protected by applicable intellectual property laws.
You may use our website for personal, non-commercial shopping purposes.
You may not reproduce, distribute, modify, commercially exploit, or create derivative works from our protected materials without permission except where permitted by law.
13. Optional Tools & Third-Party Services
Our website may provide access to tools, applications, payment providers, fulfillment services, analytics services, social media platforms, or other services operated by third parties.
We do not control all third-party services and cannot guarantee their availability, accuracy, security, or performance.
Your use of third-party services may also be governed by the applicable third party's own terms and privacy policies.
14. Third-Party Links
Our website may contain links to websites or services operated by third parties.
We are not responsible for the content, accuracy, availability, security, products, services, or privacy practices of third-party websites.
Please review the policies of third-party websites before providing information or completing transactions through them.
15. Reviews, Feedback & Submissions
If you submit a product review, testimonial, suggestion, feedback, photograph, comment, or other voluntary submission to us, you represent that your submission is truthful and does not violate the rights of another person.
Where permitted by law and subject to applicable platform terms, you grant Yours Always Jewelry permission to use, reproduce, display, and share voluntarily submitted reviews, feedback, or other content for purposes related to operating and promoting our business.
We reserve the right to moderate or remove content from areas we control when it violates these Terms, applicable law, or the rights of others.
16. Personal Information
Your submission and our processing of personal information through our store is governed by our Privacy Policy.
Please review our Privacy Policy for information about how we collect, use, disclose, and protect personal information.
17. Prohibited Uses
You may not use our website or Services:
• For unlawful or fraudulent purposes
• To violate applicable laws or regulations
• To infringe our intellectual property rights or those of others
• To harass, threaten, abuse, or harm another person
• To submit false or misleading information
• To distribute malware, viruses, or harmful code
• To collect personal information about others without authorization
• To spam, phish, scrape, crawl, or otherwise misuse our website
• To interfere with the security or operation of our website
• To circumvent security features or access restrictions
• To engage in activity that could damage our website, business, customers, or service providers
We reserve the right to restrict or terminate access to our Services for violations of these Terms.
18. Disclaimer of Warranties
To the fullest extent permitted by applicable law, our website and Services are provided on an “as is” and “as available” basis.
We do not guarantee that our website will always be uninterrupted, secure, error-free, or available.
Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.
19. Limitation of Liability
To the fullest extent permitted by applicable law, Yours Always Jewelry and our affiliates, employees, contractors, suppliers, fulfillment providers, and service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of our website, Services, or products.
Where applicable law does not permit certain exclusions or limitations of liability, our liability will be limited only to the maximum extent permitted by law.
20. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Yours Always Jewelry and our affiliates, employees, contractors, suppliers, service providers, and representatives from third-party claims arising from your material violation of these Terms, applicable law, or the rights of another person.
21. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.
The remaining provisions will continue in full force and effect.
22. Termination
These Terms remain effective until terminated by you or us.
You may stop using our Services at any time.
We may restrict or terminate access to our Services if we reasonably believe these Terms have been materially violated.
Any obligations or liabilities incurred before termination will survive where appropriate.
23. Entire Agreement
These Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies posted on our website, constitute the agreement governing your use of our Services.
Our failure to enforce a provision of these Terms does not constitute a waiver of that provision.
24. Governing Law
These Terms and your use of our Services will be governed by applicable laws of the United States, without limiting any mandatory consumer rights that may apply based on your location.
25. Changes to These Terms
We may update these Terms of Service from time to time.
When changes are made, we may update the “Last Updated” date at the top of this page.
Your continued use of our website after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.
26. Contact Information
Questions about these Terms of Service may be sent to:
Yours Always Jewelry
yoursalwaysjewelry@gmail.com